Australian Atlas Network: Terms

Effective: 18 August 2026
Version 1.0

These Terms govern use of the Australian Atlas Network. They are in three parts:

  • Part A: Website Terms of Use. Applies to everyone who uses the sites.
  • Part B: Listing Agreement. Applies to operators who claim and pay for a listing.
  • Part C: Inclusion, Correction and Removal Policy. Explains how listings are created, and how to have one corrected, disputed or removed.

In these Terms, "we", "us" and "Atlas" means Matthew Stirling (ABN 47 794 627 716), trading as the Australian Atlas Network. "You" means the person or business using the sites or holding a listing.

The Sites means australianatlas.com.au and each vertical site we operate, including smallbatchatlas.com.au, tableatlas.com.au, finegroundsatlas.com.au, craftatlas.com.au, corneratlas.com.au, foundatlas.com.au, restatlas.com.au, fieldatlas.com.au, cultureatlas.com.au and wayatlas.com.au, together with any successor or additional site we operate under the Australian Atlas Network name.

This summary is provided for convenience. It is not part of the agreement and does not override anything below.

  • We are an editorial directory. We choose what goes in and we write the descriptions ourselves.
  • Listings are created without payment and without asking. Most listings on the Sites have never been claimed or paid for.
  • Paying gets you editing access, photographs, analytics and a dashboard. It does not buy inclusion, placement, ranking, prominence or editorial coverage. Nothing does.
  • We keep editorial control of your description even after you pay.
  • Cancelling does not delete your listing. It reverts to an unclaimed editorial listing. If you want it gone entirely, ask us and we will remove it.
  • The fee is a flat $295 a year including GST, and renews annually. We email you 30 days before each renewal. Cancel any time.
  • Corrections are free and you never have to pay to fix an error.

Part A: Website Terms of Use

By accessing or using the Sites you agree to these Terms. If you do not agree, do not use the Sites.

You must be at least 18 years old to create an account or enter into an agreement with us.

If you are agreeing to these Terms for a business, you warrant that you are authorised to bind that business.

The Sites are an editorial directory of independently operated Australian venues, makers, producers and experiences. We select and describe the entries ourselves, according to published editorial standards.

We are not a booking agent, travel agent, reseller or intermediary. We do not take reservations, process payments on behalf of listed businesses, or take commissions on transactions between you and a listed business. Any dealing you have with a listed business is between you and that business.

These Terms apply to the Australian Atlas Network only. Other directories we may operate in other countries are separate services with their own terms and their own operating entity.

We take reasonable care to keep listing information accurate, but details change. Opening hours, addresses, availability, pricing, accessibility information and trading status may be out of date. Confirm directly with a business before travelling to it or relying on any detail on the Sites.

Where a listing has not been claimed by its operator, the information has been compiled from the operator's own published materials and other sources, and has not been confirmed by the operator.

Independence assessments, categorisations and regional assignments are editorial judgements made in good faith. They are opinions about how a business is operated, not statements of legal or corporate fact.

You may use the Sites for personal, editorial, research and business planning purposes, including reading, linking to, sharing and quoting from listings with attribution.

You must not:

(a) extract, copy or reproduce a substantial part of the listing database, whether by automated means or otherwise, for the purpose of building or supplementing a competing directory or dataset;

(b) resell or commercially redistribute our editorial descriptions or photographs;

(c) use the Sites to send unsolicited commercial messages to listed operators, or to compile contact lists for that purpose;

(d) attempt to gain unauthorised access to any account, server or system connected to the Sites, or interfere with their operation;

(e) impersonate an operator, or claim a listing you are not authorised to claim;

(f) submit false, misleading or malicious correction, removal or complaint requests.

Automated crawling and indexing that respects our robots.txt file is permitted. This includes indexing by search engines and by AI systems that cite or attribute their sources. Clause A5(a) is directed at wholesale copying of the database, not at crawling, indexing, citation or ordinary fair dealing.

The editorial descriptions, articles, photographs we have created, site design, code, and the selection and arrangement of the directory are our property or licensed to us, and are protected by copyright.

Names, trade marks, logos and photographs belonging to listed businesses remain the property of those businesses. They are used on the Sites to identify and describe those businesses, which is a permitted descriptive use.

You may quote short extracts from our editorial writing with attribution and, where published online, a link to the source page.

If you create an account you are responsible for keeping your sign in details secure and for activity that occurs under your account. Tell us promptly at listings@australianatlas.com.au if you believe your account has been used without your authorisation.

We may suspend or close an account that is used in breach of these Terms.

If you send us a correction, suggestion, tip, nomination, photograph or feedback, you grant us a non-exclusive, royalty free, perpetual, worldwide licence to use it in connection with the Sites, including to publish, edit and adapt it.

We treat submissions as non-confidential unless you tell us otherwise before sending. We are not obliged to act on any submission, to publish it, or to credit you, although we will where it is practical and appropriate.

You warrant that you hold the rights necessary to send us anything you send.

If you create an account or claim a listing, we will send you emails relating to that account, including confirmations, receipts, renewal notices, security notices and changes to these Terms. These are service messages and you cannot opt out of them while you hold an account.

Editorial newsletters, digests and marketing emails are sent only where you have consented or where we are otherwise permitted to send them. Every one carries an unsubscribe link that works.

We may contact a business listed on the Sites at a published business address about its listing. If you would prefer not to hear from us, tell us and we will stop.

The Sites link to websites and booking systems operated by others, and rely on third party services including payment processing, mapping, hosting and email delivery. We do not control those services and are not responsible for their content, availability, privacy practices or the goods and services they offer.

We develop the Sites continuously. Features may be added, changed, moved or withdrawn. Some features are marked as beta or preview and may be incomplete, unstable or discontinued. Where a change materially reduces what a paid listing includes, clause B21 applies.

Nothing in these Terms excludes, restricts or modifies any guarantee, right or remedy you have under the Australian Consumer Law or any other law that cannot lawfully be excluded, restricted or modified.

Subject to clause A12, and to the extent permitted by law:

(a) the Sites are provided on an "as is" basis and we do not warrant that they will be uninterrupted, error free or free of harmful components;

(b) we are not liable for any loss arising from your reliance on information about a listed business, or from your dealings with a listed business;

(c) we are not liable for indirect, consequential, special or incidental loss, or for loss of profits, revenue, data, goodwill or opportunity; and

(d) where we are liable and our liability can lawfully be limited, our total liability to any person who is not a paying operator, including the operator of a business that is listed but has not paid a Listing Fee, is limited to AUD $500 or, at our election, correcting or removing the material complained of.

We may suspend or restrict access to the Sites for any person who breaches clause A5, or where necessary to protect the Sites, other users or listed businesses.

We may update Part A from time to time. The current version is always published on the Sites with the date it took effect. Continued use of the Sites after an update means you accept the updated Part A. Changes to Part B are dealt with under clause B21.

These Terms are governed by the laws of Victoria, Australia. You and we submit to the non-exclusive jurisdiction of the courts of Victoria and the courts able to hear appeals from them.

Part B: Listing Agreement

This Part applies when you claim a listing and pay the Listing Fee. It is the agreement between you (the Operator) and us in relation to that listing. Part A also continues to apply.

Listing means the record for your business published on the Sites, including on the relevant vertical site and on the master directory at australianatlas.com.au.

Listing Fee means the annual fee published at the time you subscribe, currently AUD $295 per year, inclusive of GST. The price shown at checkout is the total amount payable.

Operator Content means text, photographs, logos, links, hours, contact details and other material you supply for the Listing or upload through your account.

Editorial Content means the description, categorisation, primary type, region assignment, tags and other material we write or determine for the Listing.

Editorial Standards means our published independence criteria, curation standards and editorial voice guidelines, as amended from time to time.

To claim a Listing you must verify that you are authorised to act for the business, by the verification method we make available.

We may refuse or revoke a claim where we are not satisfied that the claimant is authorised, where the business does not meet the Editorial Standards, or where the claim appears to be fraudulent. If we refuse or revoke a claim we will refund any Listing Fee paid in full.

Claiming a Listing does not transfer ownership of the Listing to you. It gives you the access rights described in clause B3.

The Listing Fee gives you, for the term:

(a) a claimed and verified Listing published on the relevant vertical site and on the master directory, rendered from a single canonical record;

(b) access to the operator dashboard, including the ability to edit the Operator Content fields made available to you;

(c) the ability to publish photographs on your Listing;

(d) listing analytics made available through the dashboard; and

(e) inclusion in the features and infrastructure described on our pricing page at the time you subscribe.

This clause is fundamental to the agreement and to the editorial proposition of the Sites.

The Listing Fee does not purchase, and cannot purchase:

(a) inclusion in the directory. Inclusion is an editorial decision made under the Editorial Standards, before and independently of any payment;

(b) placement, ranking, ordering or prominence in directory listings, search results, maps, regional pages, feeds or any other surface;

(c) inclusion in, or favourable treatment within, editorial features, articles, guides, itineraries, newsletters or social posts;

(d) the right to approve, veto or direct the wording of the Editorial Content;

(e) protection from correction, removal or archiving under clause B12; or

(f) any exclusivity, or any right to influence whether a competitor is listed.

Ranking and ordering are determined editorially and algorithmically and are not available for purchase on any terms. Paying operators and unpaid operators are treated identically for the purposes of ordering and prominence.

We do not accept advertising, sponsored listings or placement fees, and we do not take booking commissions.

You warrant that, at the date you claim the Listing:

(a) you are authorised to act for the business being listed;

(b) the business is independently operated at the point of operation, and is not a chain, a franchise, or part of a group of venues under common operational control; and

(c) the information you have provided about the business is accurate and not misleading.

You must tell us within 30 days if the business is acquired, franchised, becomes part of a venue group, or otherwise ceases to meet our independence criteria.

If a business ceases to meet the independence criteria, we will archive the Listing and refund the unused portion of the Listing Fee, calculated on a monthly pro rata basis from the date of archiving.

The Listing Fee is a flat annual amount per business. It does not vary by business size, revenue, category, region, or by the number of verticals the Listing appears on. Where one business legitimately appears on more than one vertical, one Listing Fee is payable.

Where you operate more than one distinct business, each has its own Listing and its own Listing Fee.

The initial term is 12 months from the date payment is accepted.

The Listing renews automatically for successive 12 month terms at the then current Listing Fee, unless cancelled.

We will email you at least 30 days before each renewal, stating the renewal date and the fee that will be charged. If the fee has increased, that notice will say so, and you may cancel before the renewal date without charge.

You may cancel at any time through your dashboard or by emailing listings@australianatlas.com.au. Cancellation takes effect at the end of the current term. Your Listing remains claimed and published until then.

The Listing Fee is payable in advance, in Australian dollars, by the payment methods offered at checkout. Payments are processed by Stripe and are subject to Stripe's terms. We do not store your full card details.

We will issue a tax invoice for each payment.

If a payment fails, we will notify you and attempt collection again. If payment remains outstanding 14 days after the due date, we may revert the Listing to an unclaimed editorial listing under clause B13.

If you dispute a charge, contact us first at listings@australianatlas.com.au. Initiating a chargeback without contacting us allows us to suspend the Listing pending resolution.

In addition to any right you have under the Australian Consumer Law:

(a) Cooling off. If you cancel within 14 days of first subscribing, we will refund the Listing Fee in full.

(b) Removal or archiving by us. If we archive or remove your Listing under clause B12, other than for your breach of these Terms, we will refund the unused portion of the Listing Fee on a monthly pro rata basis.

(c) Removal for your breach. If we remove your Listing because you have breached these Terms, no refund is payable.

(d) Cancellation by you mid term. No pro rata refund is payable, and the Listing remains published until the end of the paid term.

(e) Business closure. If the business permanently closes during a paid term, we will refund the unused portion on a monthly pro rata basis on request.

Refunds are made to the original payment method within 10 business days.

You must:

(a) keep the Operator Content accurate and current, including hours, address, contact details and trading status;

(b) tell us promptly if the business closes, relocates, changes ownership, or suspends trading;

(c) hold all rights necessary to supply the Operator Content, including rights in photographs, and have the consent of any identifiable person appearing in a photograph;

(d) not supply content that is unlawful, defamatory, misleading, deceptive, discriminatory or infringing, or that misrepresents the business, its products, its accreditations or its independence;

(e) comply with the Australian Consumer Law in the claims you make about your own business on the Listing; and

(f) not use the dashboard, the analytics, or your Listing to harvest data about other listed businesses.

#B11. Licence to your content

You grant us a non-exclusive, royalty free, worldwide licence to host, reproduce, resize, crop, cache, display and distribute the Operator Content for the purpose of publishing and promoting your Listing on the Sites, in our newsletters and digests, in social posts about your Listing, and in search and AI indexing of the Sites.

This licence continues while your Listing is published, and for a reasonable period afterwards to the extent needed for caches, archives, and material already published.

You keep ownership of the Operator Content. You may remove photographs you have uploaded at any time through the dashboard.

We own the copyright in the Editorial Content, including any description we have written, and that ownership is not affected by your payment of the Listing Fee.

We retain full editorial control of the Listing. We may, at any time and at our discretion:

(a) write, rewrite, edit or shorten the Editorial Content, including the description, in line with the Editorial Standards;

(b) determine the vertical, primary type, region and tags applied to the Listing;

(c) correct factual errors;

(d) decline to publish Operator Content that breaches clause B10, or that is inconsistent with the Editorial Standards;

(e) archive the Listing if the business closes, ceases to meet the independence criteria, or ceases to meet the curation standards; and

(f) remove or suspend the Listing if you breach these Terms.

Where we archive or remove a Listing, we will tell you and explain why, and clause B9 governs any refund.

We do not remove or downgrade a Listing because a business declines to pay, and we do not add or promote a Listing because a business pays.

When a paid term ends without renewal, or a subscription is cancelled or lapses:

(a) the Listing reverts to an unclaimed editorial listing. It is not deleted. It remains published with Editorial Content in the same way as any other unclaimed listing, unless removal is requested under Part C;

(b) operator uploaded photographs are removed and the Listing reverts to its typographic card;

(c) dashboard access, analytics and editing rights end.

We state this plainly because it surprises people: paying for a Listing does not create the Listing, and cancelling does not remove it. Removal is dealt with under clause C4 and is free.

We do not guarantee any level of traffic, impressions, enquiries, bookings, sales or search ranking arising from the Listing. Analytics figures shown in the dashboard are indicative and may be affected by caching, bot filtering and measurement error.

We aim to keep the Sites available but do not guarantee uninterrupted availability. We may suspend access for maintenance, upgrades, or reasons outside our control.

Where a suspension within our control causes your Listing to be unavailable for a continuous period of more than 7 days, we will extend your term by the period of unavailability.

Neither party is liable for failure to perform an obligation, other than an obligation to pay money, caused by an event outside its reasonable control, including failure of a third party hosting, payment or network provider, natural disaster, fire, flood, pandemic, industrial action or government action. The affected party must notify the other and take reasonable steps to resume performance.

Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in this Part excludes, restricts or modifies those guarantees, or any other right or remedy you have that cannot lawfully be excluded.

Subject to clause B17, and to the extent permitted by law:

(a) neither party is liable to the other for indirect, consequential, special or incidental loss, or for loss of profits, revenue, goodwill, data or opportunity; and

(b) our total aggregate liability arising out of or in connection with this agreement, however caused, is limited to the total Listing Fees you have paid to us in the 12 months before the event giving rise to the liability.

You indemnify us against loss, damage, cost and expense we reasonably incur arising from a third party claim that the Operator Content infringes that party's rights, is defamatory, or breaches a law, except to the extent the claim arises from our own act or omission.

This indemnity does not extend to Editorial Content that we have written.

We handle personal information in accordance with our Privacy Policy, published on the Sites.

We may amend this Part B. If an amendment is material, or increases your obligations or our rights in a way that disadvantages you, we will give you at least 30 days' notice by email before it takes effect. If you do not accept the amendment, you may cancel before it takes effect and we will refund the unused portion of your Listing Fee on a monthly pro rata basis.

Amendments that are not material, such as clarifications, corrections and changes to contact details, take effect when published.

The same applies if we materially reduce the features included in a paid Listing during your term.

Either party may terminate this agreement immediately by notice if the other party breaches a material term and does not remedy the breach within 14 days of being asked to.

We may terminate immediately, without a cure period, if you supply unlawful content, misrepresent the independence of the business, or attempt to obtain placement or editorial coverage by inducement.

Clauses B11 (to the extent stated), B13, B17, B18, B19 and B25 survive termination.

If a dispute arises, tell us at listings@australianatlas.com.au, setting out what the issue is and what you want done. We will respond within 10 business days, and both parties will try in good faith to resolve it before starting proceedings.

This clause does not prevent either party seeking urgent relief from a court, and does not affect your right to complain to a consumer protection agency or a small business commissioner.

Nothing in this agreement creates a partnership, joint venture, employment or agency relationship. Neither party may hold itself out as having authority to bind the other.

Entire agreement. These Terms, together with the pricing page and Editorial Standards in force when you subscribe, form the whole agreement between us about the Listing, and replace any earlier discussion or representation.

Assignment. You may not assign this agreement without our consent, which will not be unreasonably withheld, except to a purchaser of the whole business, provided the purchaser meets the independence criteria. We may assign this agreement to a purchaser of the Australian Atlas Network on notice to you.

Notices. Notices to you are sent to the email address on your account. Notices to us go to listings@australianatlas.com.au. Email notices are taken to be received on the day sent unless the sender receives a delivery failure.

Electronic acceptance. You accept these Terms electronically at checkout. That acceptance, and our record of it, is as effective as a signature.

Severability. If a clause is unenforceable it is severed, and the rest of the Terms continue.

No waiver. A failure to enforce a right is not a waiver of it.

Governing law. The laws of Victoria, Australia apply, and the courts of Victoria have non-exclusive jurisdiction.

Part C: Inclusion, Correction and Removal Policy

Most listings on the Sites are created editorially. We identify businesses that meet our independence and curation criteria, and we write a description based on the business's own published materials and on verified editorial press. We do not require, and do not seek, a business's permission before publishing a listing.

This is ordinary directory practice, and the descriptions are our own editorial work. A business does not have to claim, pay for, or engage with a listing in any way for it to remain published.

Descriptions are sourced from the operator's own website and published materials, and from published editorial coverage. We do not reproduce marketing copy verbatim, and we do not publish claims we cannot trace to a source.

If a listing contains a factual error, email editor@australianatlas.com.au with the listing URL and the correction. We will review it and, where the correction is supported, update the listing. We aim to respond within 10 business days.

Corrections are free. You do not need to claim or pay for a listing to have an error fixed.

If you operate a listed business and want the listing removed, email editor@australianatlas.com.au from an address associated with the business, with the listing URL.

We will remove or archive the listing within 10 business days of confirming the request is genuine. We do not require a reason, and we do not attempt to talk you out of it.

Removal is free and always available, whether or not the listing is claimed or paid for. If the business has a paid Listing, clause B9(b) governs any refund.

When a business closes, we archive rather than delete the listing. Archived listings are removed from directory results, search and maps. Some are retained in a published index of closed places as a record.

We mark a business as closed only where we have a reasonable basis for doing so, such as the operator's own announcement, a published closure notice, or verified reporting. If we have marked a business as closed in error, email editor@australianatlas.com.au and we will correct it as a priority, ordinarily within 2 business days.

If you would prefer a closed business not appear in the index of closed places, email us and we will remove it.

#C6. Complaints about content

If you believe a listing is defamatory, infringes your copyright or trade mark, or otherwise breaches your rights, email editor@australianatlas.com.au with:

(a) the listing URL;
(b) the specific words or material complained of;
(c) why you say it is wrong or unlawful; and
(d) what you want done.

We will acknowledge within 2 business days and review promptly. Where a complaint is substantiated we will amend or remove the material. Where we do not agree, we will tell you why.

If we have published something about your business that you consider unfair rather than factually wrong, tell us. We will consider a correction, an amendment, or a note recording your position. We will not publish a description we believe to be inaccurate in order to resolve a dispute.

If you believe a business listed on the Sites does not meet our independence criteria, email editor@australianatlas.com.au with the listing URL and the basis of your view, including any evidence of common operational control.

We assess independence at the point of operation. Our assessment is an editorial judgement made in good faith, and it is final. We will tell you the outcome but we do not enter into extended correspondence about individual editorial decisions.

You may nominate a business for inclusion, including your own, at no cost. Nomination does not guarantee inclusion. Inclusion is an editorial decision and is never available for purchase.